Privacy Policy

Welcome to DARLET. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full Name

  • Email Address

  • Phone Number

  • Billing & Shipping Address

  • Payment Details

  • IP Address & Device Information

  • Order & Purchase History

  • Cookies and Browsing Activity

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order updates and notifications

  • Improve website performance and user experience

  • Personalize advertisements and marketing campaigns

  • Prevent fraud and unauthorized transactions

Cookies & Tracking Technologies

Our website may use cookies, Meta Pixel, Google Analytics, and similar tracking technologies to improve your browsing experience and provide personalized advertisements.

By using our website, you consent to the use of cookies and tracking tools.

Payment Security

We use secure payment gateways and trusted payment partners to process transactions safely. Your card or payment details are encrypted and are not stored on our servers.

Shipping & Delivery Policy

We aim to deliver all orders within 5–7 business days, depending on your location and product availability. Delivery timelines may vary during festivals, sales, or unexpected circumstances.

Customers will receive shipping and tracking details once the order has been dispatched.

Return & Refund Policy

Customers may request a return within 7 days of receiving the product.

To initiate a return:

  • A return request must be submitted within the 7-day return period.

  • The product must be returned to the company for inspection and verification.

After receiving the product, our team will review the condition of the item. Refunds or exchanges will only be approved if the product is found unused, undamaged, and returned in its original packaging with tags intact.

The company reserves the right to reject return or refund requests if the product is used, damaged, altered, or not returned in its original condition.

Sharing of Information

We may share your information with:

  • Shipping and courier partners

  • Payment gateway providers

  • Marketing and analytics platforms

  • Legal authorities when required by law

We do not sell or rent your personal information to third parties.

Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Your Rights

You may:

  • Request access to your personal data

  • Request correction or deletion of your information

  • Unsubscribe from promotional emails or messages

To exercise these rights, please contact us through our official support channels.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with updated effective dates.

Contact Us

If you have any questions regarding this Privacy Policy, you may contact us through the official contact details available on: